PriyaContact Us
We usually reply within 24 to 48 hours, Monday to Saturday.
Business Details
| Legal entity name | Rajesh Kumar |
|---|---|
| Brand / product | priya.live |
| Nature of business | Digital AI companion chat service (subscription based) |
| Website | https://priya.live |
| Registered office | Sikar, Rajasthan 332001 |
How to Reach Us
Support Hours
Mon - Sat
10:00 AM - 6:00 PM IST
Grievance Redressal
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, any grievance regarding the Service may be submitted to our Grievance Officer.
| contact@priya.live | |
| Address | Rajesh Kumar, Sikar, Rajasthan 332001 |
| Acknowledgement | Within 48 hours of receipt |
| Resolution | Within 30 days of receipt |
Before You Write to Us
To help us resolve your query faster, please include:
- Your registered mobile number or email address
- The transaction reference or order ID, if your query is about a payment
- A short description of the issue, and a screenshot if relevant
Common Questions
How do I cancel my subscription?
Open the app, go to Settings → Subscription and tap Cancel autopay. Full instructions are in our Refund & Cancellation Policy.
I paid but premium is not active.
Premium usually activates within 2 to 5 minutes. If it has been longer than 30 minutes, email us with your transaction reference and we will fix it.
How do I delete my account and data?
Go to Settings → Delete account inside the app. See our Privacy Policy for details on what is removed and when.